The 5 Best Closed Captioning Services in 2024 (Reviewed)

Closed Captioning Services

A Complete Guide to Closed Captioning Services.

Closed captioning services have become an essential tool in today’s digital age, providing accessibility and inclusivity for individuals with hearing impairments. 

As the demand for closed captioning continues to grow, it can be overwhelming to find the best service to meet your specific needs. That’s why we have compiled a list of the best closed captioning services available, based on factors such as accuracy, turnaround time, pricing, and customer satisfaction. 

Whether you are a content creator, educator, or business owner, this comprehensive guide of CC will help you make an informed decision and ensure your content reaches a wider audience.

What are the Best Closed Captioning Services in 2024?

Here are our top selection for the best Closed Captioning Services you should consider using this year, we are calling 2023:

  1. Rev.
  2. Scribie.
  3. GoTranscript.
  4. 3Play Media.
  5. VITAC.

Each of these accordingly ranked closed caption editors based on our real experience with them has its own pros and cons, so be sure to read through each review carefully before making all the way to your final decision.

1. Rev.

Rev

Rev is a popular choice for closed captioning due to its wide range of features, competitive pricing, and global reach. It offers both human-generated and AI-powered transcription options, catering to different budgets and needs.

Features

  • Automated and Human Transcription: Rev provides two transcription options: automated (AI-powered) for quick turnarounds and human-generated for superior accuracy.
  • Real-time Transcripts: Rev’s real-time transcription feature allows captioning during live events, ensuring seamless communication.
  • Collaboration Tools: Facilitate teamwork with Rev’s collaborative annotation tools, enabling multiple users to edit and review captions simultaneously.
  • Customizable Caption Styles: Personalize your captions with customizable fonts, sizes, and colors to enhance readability.

Pros and cons

Pros:

  • Accuracy: Rev’s human transcription service consistently delivers high-quality captions, with 99% accuracy rates.
  • Speed: Rev promises fast turnaround times, with automated captions available within minutes and human transcripts within hours.
  • Versatility: Rev supports a variety of file formats, including MP4, MOV, AVI, and WAV, catering to a wide range of video formats.
  • Multilingual Support: Rev provides CC services in over 120 languages, making it a global solution for diverse audiences.

Cons:

  • Pricing: Rev’s pricing structure can be complex, with varying rates based on the type of transcription, turnaround time, and language.
  • Quality Control: While Rev’s human transcription service is highly accurate, it’s essential to thoroughly review and proofread the captions before finalization.

Pricing

Rev Pricing

Rev’s pricing depends on the type of transcription, turnaround time, and language. Automated transcriptions start at $0.25 per minute for standard quality and $0.35 per minute for premium quality. Human transcriptions start at $0.65 per minute for standard quality and $1.10 per minute for premium quality.

Overall, Rev emerges as a comprehensive CC solution, offering a balance of accuracy, speed, and versatility. Its automated transcription option caters to quick turnarounds, while its human transcription service ensures high-quality captions. 

While pricing can be intricate, Rev’s services are well-suited for businesses, educators, and content creators requiring CC for a variety of video formats and target audiences.

2. Scribie.

Scribie Closed Captioning Services

Scribeie stands out as a leading provider of closed captioning services, offering a comprehensive solution for businesses, educators, and individuals alike. Their services are tailored to meet diverse needs and budgets, making them an excellent choice for a wide range of users.

Features

  • Automatic Transcription: Scribie employs advanced AI and machine learning to automatically transcribe audio into text. This initial step significantly reduces the time and effort required for human transcription.
  • Human Review: Scribie’s human transcribers then review and edit the automated text to ensure accuracy, clarity, and adherence to localization standards.
  • Timing and Style Enhancement: Scribie’s editors carefully time the captions to synchronize with the audio and apply proper formatting and style guidelines.
  • Multiple Language Support: Scribie offers closed captioning services in over 120 languages, catering to a global audience.
  • Customizable Formats: Scribie can generate captions in various formats, including SRT, DFXP, and SMPTE-TT, to meet specific requirements.
  • Integration with Third-party Platforms: Scribie seamlessly integrates with popular video hosting platforms like YouTube, Vimeo, and Wistia, making it easy to upload and manage captions.

Pros and cons

Pros:

  • Fast and Efficient: Automated transcription significantly reduces turnaround times.
  • High Accuracy: Human review ensures accurate and error-free captions.
  • Multilingual Support: Capable of generating captions in over 120 languages.
  • Flexible Pricing: Offers a range of pricing plans to suit different budgets and project requirements.
  • Integration with Third-party Platforms: Streamlined integration with popular video hosting platforms.

Cons:

  • Automated Transcription Errors: While AI has improved, human review is still essential for catching errors.
  • Limited Customization: May not accommodate specific formatting or style requirements.
  • Potential Delays: During peak periods, turnaround times may be extended.

Pricing

Scribie Closed Captioning Services Pricing

Scribe’s pricing structure is based on the length of the video and the desired level of human review. For automatic transcription, it charges $0.08 per minute of audio. Human review costs an additional $0.05 per minute, with the option for either basic or premium review. Premium review ensures higher accuracy and accuracy, including verification of timestamps and proper adherence to style guidelines.

Overall, Scribie is a well-rounded closed captioning service that offers a balance of automation and human expertise. Its automated transcription capabilities significantly reduce turnaround times, while human review ensures accuracy and quality. 

The multilingual support and flexible pricing of the service make it an appealing option for businesses and individuals with diverse needs.

3. GoTranscript.

GoTranscript

GoTranscript is a renowned closed captioning service that offers a comprehensive suite of features to meet the needs of businesses, educators, and individuals. Let’s delve into the key aspects of GoTranscript that make it a top contender in the closed captioning landscape.

Features

  • Automated Transcription: GoTranscript utilizes advanced AI technology to provide automated transcriptions in a matter of minutes. This feature is ideal for quick turnaround times and general understanding of spoken dialogue.
  • Human Review: For enhanced accuracy and clarity, GoTranscript offers human review of automated transcripts. Native speakers with expertise in the subject matter carefully scrutinize the text to ensure accuracy and fluency.
  • Targeted Transcription: GoTranscript caters to specific industries and niches by offering targeted transcription services. This includes medical transcription, legal transcription, and technical transcription.
  • Multi-language Support: GoTranscript supports a wide range of languages, enabling you to caption videos in various languages for a global audience.
  • Customizable Templates: GoTranscript provides customizable templates to suit your video’s style and format. This allows for a seamless integration of captions into your video production.
  • Collaboration Tools: GoTranscript facilitates collaboration among multiple users, enabling teams to work simultaneously on captioning projects.

Pros and cons

Pros:

  • Affordable pricing options
  • Fast turnaround times for automated transcripts
  • High-quality human review for accuracy
  • Comprehensive language support
  • Customizable templates for video integration
  • Collaborative tools for teamwork

Cons:

  • Human review may add additional processing time and cost
  • Automated transcription may not be suitable for complex or technical content
  • Limited customization options compared to some competitors

Pricing

GoTranscript Pricing

GoTranscript offers a flexible pricing structure based on the length of your video, the desired turnaround time, and the level of human review. Their pricing plans are transparent and competitive, making them an attractive option for businesses and individuals alike.

Overall, GoTranscript emerges as a compelling choice for closed captioning services, offering a balance of affordability, efficiency, and quality. Their automated transcription, human review, and targeted transcription services cater to a wide range of needs, while their multilingual support and customization options enhance their versatility. 

Whether you’re a seasoned videographer or a novice video creator, GoTranscript can empower you to create inclusive and accessible video content for all audiences.

4. 3Play Media.

3Play Media Closed Captioning Services

3Play Media is a renowned provider of closed captioning and subtitling services for businesses of all sizes. They offer a comprehensive suite of features,which we have discussed briefly below.

Features

  • AI-powered transcription: 3Play Media utilizes advanced AI algorithms to transcribe audio into text, significantly reducing turnaround times.
  • Human review: Their experienced captioners carefully review AI-generated transcripts to ensure accuracy and adherence to industry standards.
  • Real-time captioning: For live events, 3Play Media provides real-time captioning solutions that ensure seamless accessibility.
  • Multiple file formats: They support a wide range of video formats, including MP4, MOV, and AVI, making it easy to integrate captions into your content.
  • Compliance with ADA and WCAG standards: 3Play Media’s captions adhere to the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) for maximum accessibility.
  • Customizable output: You can choose from various output formats, including SRT, TXT, and XML, to suit your specific requirements.

Pros and cons

Pros:

  • Support for multiple file formats and output options
  • Experienced captioners for high-quality and accurate captions
  • AI-powered transcription and real-time captioning for efficient turnaround times
  • Compliance with ADA and WCAG standards for accessibility
  • Customizable output to meet specific requirements

Cons:

  • Pricing can be higher than some competitors
  • May not be suitable for very complex or specialized content

Pricing

3Play Media Closed Captioning Services Pricing

3Play Media’s pricing is based on factors such as video length, language, and turnaround time. They offer a variety of packages to suit different needs and budgets.

Standard package: This package offers basic closed captions and subtitles in one language.

Premium package: This package includes advanced features such as music identification, speaker attribution, and language translation.

Real-time captioning: This option provides live captioning for events and conferences.

Rush turnaround: For urgent requests, 3Play Media offers expedited turnaround times at an additional cost.

Pricing calculator: 3Play Media provides an online pricing calculator to estimate the cost of your project.

Overall, 3Play Media is a reliable and experienced provider of closed captioning and subtitling services, offering a range of features and options to meet the needs of businesses of all sizes. Their AI-powered transcription and real-time captioning capabilities significantly reduce turnaround times, while their experienced captioners ensure high-quality and accurate captions. 

With compliance with ADA and WCAG standards and customization options, 3Play Media is a strong contender for the best closed captioning service.

5. VITAC.

Vitac

Closed captions (CCs) play a crucial role in making video content accessible to people with hearing impairments. If you’re looking for a reliable and professional closed captioning service, VITAC is a top contender.

Features

  • Automated transcription: VITAC’s AI-powered transcription tool can quickly generate captions for your videos. This is a great option for low-budget projects or when you need captions in a hurry.
  • Human editing: For more accuracy and flexibility, VITAC offers human editing of automated transcriptions. Their editors are native English speakers with extensive experience in captioning.
  • Caption compliance: VITAC ensures that all captions meet accessibility standards, including WCAG 2.1 and SRT format.
  • Language translation: VITAC can translate your captions into over 100 languages, making your videos accessible to a global audience.
  • Dynamic captions: VITAC’s dynamic captions technology synchronizes captions with the audio in real time, providing a seamless viewing experience.

Pros and cons

Pros:

  • Accuracy: VITAC is known for its high-quality captions, with an average accuracy rate of 98%.
  • Speed: VITAC can process videos quickly, typically within 24 hours.
  • Versatility: VITAC offers a wide range of services, including automated transcription, human editing, language translation, and dynamic captions.
  • Compliance: VITAC ensures that all captions meet accessibility standards.
  • Support: VITAC provides responsive customer support to address any questions or concerns.

Cons:

  • Pricing: VITAC’s services can be more expensive than some competitors.
  • Manual editing: While VITAC’s automated transcription is generally accurate, manual editing is sometimes required to ensure flawless captions.

Pricing

Vitac Pricing

VITAC’s pricing varies depending on the length of the video, the type of service required, and the language of the captions. For example, automated transcription costs $0.03 per minute for English videos. Human editing adds $0.05 per minute, and language translation starts at $0.10 per minute.

In addition to per-minute rates, VITAC offers packages for bulk orders. These packages can save you money if you need to caption multiple videos.

Overall, VITAC is a leading provider of closed captioning apps, offering a combination of accuracy, speed, versatility, compliance, and support. While their services may be more expensive than some competitors, their quality and reliability are worth the investment. 

If you’re creating videos for an audience with hearing impairments, VITAC is a clear choice for ensuring accessibility and quality.

Wrap Up on Closed Captioning Services in 2024

In conclusion, when it comes to closed captioning services, it is essential to choose the best available caption tools

Choosing the best ones can significantly enhance accessibility and inclusivity for individuals with hearing impairments in the 2020’s and beyond. 

This article has provided a comprehensive overview of the best closed captioning services currently available in the market. By selecting one of these services, you can ensure accurate and high-quality captions for your content. 

Choose the best closed captioning service today to improve the accessibility of your content and meet the needs of a wider audience.

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